Welcome to See Ghana DMC ("we", "us", "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website seeghanadmc.com ("Website").
By accessing or using our Website, you agree to the terms and practices described in this Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily submit when interacting with the Website, including:
- Your full name
- Email address
- Phone number
- Physical address
- Travel preferences or booking details
- Any other information you provide when subscribing to newsletters, completing contact forms, or making inquiries
This type of information is used to respond to your requests, process bookings, send updates, and improve our services.
1.2 Automatically Collected Information
We may also collect technical and usage data automatically from your device when you visit our Website. This may include:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Page views and interaction patterns
We use this data for analytics, performance improvement, and Website functionality.
1.3 Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our Website—such as remembering preferences, analyzing site usage, and improving overall performance.
You can control or disable cookies through your browser settings, but this may impact certain features of the Website.
2. How We Use Your Personal Data
We use the personal information we collect for purposes including:
- To provide, maintain, and improve our travel and destination management services
- To respond to your inquiries and process requests
- To send important service-related notifications or newsletters (with your consent)
- To perform analytics and improve the Website
- To comply with legal obligations
We will not use your personal information for purposes other than those described here without first notifying you.
3. How We Share Your Information
We may share personal data with:
- Service providers or partners who support our Website operations
- Regulatory or legal authorities when required by law
- Third parties with your consent
We do not sell or rent your personal information to external entities.
4. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes described in this policy, honour legal obligations, resolve disputes, and enforce our agreements. After this period, data will be securely deleted or anonymized.
5. Security Measures
We implement reasonable administrative and technical safeguards (such as encryption and secure servers) to protect your information. However, no online transmission or storage method is completely secure.
6. Your Rights
Depending on local data protection legislation (such as Ghana's Data Protection Act, 2012), you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of information under certain conditions
- Withdrawal of consent where processing is consent-based
To exercise your rights or for other privacy-related inquiries, please contact us (see below).
7. Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from minors without consent. If you believe we have collected such data, please contact us to request deletion.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page with a revised effective date.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
Email: info@seeghanadmc.com
Address: The Adansi Travel House, U2003 La Bawaleshie Road, East Legon, Accra, Ghana